Developing intuitive and efficient Human Machine Interaction (HMI) designs requires an understanding of interaction processes as they occur within complex systems typical of the military, industrial, and commercial domains. Knowledge of the strengths and weaknesses of new interaction technologies is vital.
QinetiQ's approach to HMI design is underpinned by a human-centred design to ensure that personnel can use the HMI to the best of their abilities. We employ a wide variety of tools and techniques to understand how the users interact with technologies, and assess how best to improve those technologies in future designs.
QinetiQ has worked with customers ranging from UK and US Defence organisations to commercial airline operators and car manufacturers. Our experience covers assessments of complete systems, PC-based software and web design, electronic manuals and job aids.
There are several benefits to applying HMI:
- Provides interfaces that are easy to use under difficult and stressful conditions
- Contributes to enhanced system performance
- Can be used by personnel without increasing the training overhead
- Helps the operator deal with fluctuating task demands
- Reduces probability of errors
- Methods for quantifying usability performance during procurement.
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